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FAQs

FAQs

Do original paintings ship free?

Yes, your painting will be carefully packages, insured, and shipped for free in the continental United States. Extra charges are required for Alaska, Hawaii, and international destinations.

 

Get an Estimate for International Shipping of an Original Painting.

Please send an email to claudia@claudiaklann.com. Please provide your exact mailing address. Once calculated and with your approval, you will receive an additional invoice for the surcharge. Shipping charges can be dramatically reduced by shipping as a rolled canvas without the stretcher bars in a tube.

 

Does my print or canvas reproduction order include shipping?

Yes, for most locations.

 

What if my product gets lost, or arrives damaged or defective?

We offer 100% free returns if the shipment was lost in the mail or arrived misprinted, damaged, or defective.

Please send a photo of the damaged or defective item or evidence of the lost shipment. We will process a replacement ASAP.

claudia@claudiaklann.com

 

What if I am not satisfied with what I ordered?

Your satisfaction is guaranteed. Simply send Claudia an email explaining the problem for a quick resolution.

 

How do I order a custom product or commission a painting?

Send an email to claudia@claudiaklann.com to begin the process.

 

Will the watermark print on my order?

The watermark of Claudia Klann - Abundant Joy Art Studio will NOT print on any order and is not present on the original painting. Watermarks help prevent online theft of original images.

 

PAYMENT PLANS

Purchases over $500 are eligible for 'After-Play' a four-payment plan option. However, this is not supported through this online store. Before purchase, please send an email to claudia@claudiaklann.com to request an invoice with an After-Pay option.

 

COPYRIGHT

All of Claudia Klann's images are subject to copyright protection as original creations.

  • Preproductions:

All rights to the image are fully retained by the artist, Claudia Klann. 

Any unauthorized reproduction or use is in violation of U.S. copyright law.

Recipient of the image is granted Only The Reproduction purchased for personal use. No additional rights are granted.

  • Original Paintings:

All rights to the image are fully retained by the artist, Claudia Klann. 

Any unauthorized reproduction or use is in violation of U.S. copyright law.

Recipient of the original painting is only granted personal use. No additional rights are granted.

 

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